Benefits of an EPOS System for Your Business
If you are looking to take your business to the next level, then installing an EPOS system is a great starting point. After all, it can help to streamline the sales process, improving everything from stock management to customer satisfaction rates.
What is an Epos System?
An EPOS (Electric Point of Sales) system, or EPOS till system, is essentially a cash register that is connected to a computer system. Whenever a product barcode is scanned, the system automatically provides the teller with information relating to product pricing. This removes the need for the teller to input data manually, saving time and energy.
What are the benefits of an EPOS System for your business?
As mentioned above, there are many benefits associated with using an EPOS System within your daily business practices, whether you’re running a retail store, coffee shop, or restaurant. This includes:
- Improved Stock Management.
- Reduced Human Error.
- Improved Customer Experience.
- Improved Productivity.
- Improved Workplace Performance.
Improved Stock Management.
One of the most significant benefits associated with an EPOS system is that it makes it easier to manage your product inventory. For example, it can provide you with up-to-date information about how much product you have in stock or even send you alerts when it’s time to restock. This way, customers are always able to find what they are looking for in-store, and you won’t lose out on any custom caused by a lack of preparation.
By improving your inventory management processes, you can improve your bottom line. This means that an EPOS System will bring forth an excellent ROI for your business – but the benefits do not stop there.
Reduced Human Error.
When staff have to input the pricing of each product manually, there’s a lot of room for error. For example, they may mistype or forget the price of a certain product. If you’re currently running a promotion or discount, they may not remember exactly what this is, instead inputting the original price.
However, the best EPOS system will eliminate human error, automatically providing the teller with the right price for each product scanned. This means fewer mistakes among your team and can also speed up the sales process quite considerably.
Improved Customer Experience.
As an EPOS system streamlines the checkout process, it reduces the amount of time your customers spend queuing. Not only does this mean that you can serve more customers within a shorter time frame, but it also means that you can improve customer satisfaction rates, too. After all, a recent study found that 25% of customers would only wait a maximum of two minutes to be served, while 59% would wait no longer than four. As an EPOS system allows your team to work quicker, you can reduce the amount of time customers spend waiting in a queue, even during peak business hours.
As outlined above, you’re making your employees more productive by streamlining your checkout process. They can serve more customers within a given timeframe, meaning they will always meet their sales targets. It also means that they’ll have more time on their hands to carry out other tasks, too, such as inventory management.
Improved Workplace Performance.
The benefits outlined above often correlate with improved performance across your workforce. Not only are they able to reach their daily/weekly sales targets, but they exceed them on a routine basis. In cases where this isn’t true, you can access data relating to employee performance and figure out what changes need to be made to improve this. For example, this could include additional sales training or a different goal-setting strategy. Either way, it provides you with the information you need to improve employee performance across the board.
Reach out to the best EPOS Providers today.
If you’ve decided to install an EPOS system within your business, we’re here to help by ensuring you connect with the leading EPOS providers in the UK. You can use our database to find the best EPOS providers by location, epos system prices and more – making it easier to find the tools and technology you need to grow your business.
As we’re passionate about helping our customers grow their brand on a budget, we’ll help you find the best possible prices for your EPOS system and other useful technologies. Get in touch today to find out more!